Tips from the Top - February 2018


Giving Away the Store

When you start a relationship with a customer, you must set expectations about the amount of work you are going to do, the amount of product you are going to provide and your expectations for compensation...

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Quick Tips

Decision Making

Make every decision to satisfy the employee, the customer and the shareholder.

By : TAB Winnipeg Board 210

Cultivating Relationships that Last

When you travel with someone on a business trip, do not talk business. Get to know as much as possible about them. Then call first thing Monday morning to talk business!

By : Jordan Katz, Aldridge Pite, LLC.

Hire the Right Attitude

You can improve customer service and product knowledge through training - however hiring someone who has a poor attitude or is not a fit for your company will not be successful in the long run. That hire may actually harm the overall company morale. Use DISC or other behavioral assessments to ensure a good fit.

By : TAB Winnipeg Board 401

Owner/Operator Performance

If you are finding it difficult to stay on task or focus, consider adding to your routine an exercise regimen. Also scheduling non-work activities can compel one to focus on getting the essentials completed.

By : Mark Fridman, Mark-10

Control Your Environment

Do unpleasant jobs in pleasant places.

By : Bob Smith, Thermo Tech Auckland LTD